Privacy Policy

Effective Date: December 1, 2025

Company: Keen Apps, LLC dba ShareYourThoughts

Address: 4279 Roswell Road, 208-156, Atlanta, GA 30342

1. Introduction

This Privacy Policy explains how Keen Apps, LLC dba ShareYourThoughts (“we,” “us,” or “our”) collects, uses, stores, shares, and protects personal information when you access or use the ShareYourThoughts website, dashboard, mobile interfaces, SMS tools, and related services (collectively, the “Service”).

By using the Service, you agree to the practices described in this Privacy Policy.

2. Information We Collect

We collect information in four primary categories:

(1) Information you provide, (2) Information collected automatically, (3) Information from businesses, and (4) Information from third parties.

2.1 Information You Provide Directly

This includes:

  • Contact Information: name, phone number, email address
  • Account Information: login credentials, profile details
  • Review Data: written reviews, ratings, testimonials
  • User-Generated Content: photos, videos, text, feedback
  • Survey Responses: answers to questionnaires or forms
  • Referral Data: names or email addresses you enter for referrals
  • Redemption Information: details submitted when claiming offers
  • Communication Preferences: SMS/email opt-in or opt-out status

2.2 Information Automatically Collected

When you use the Service, we automatically collect:

  • Device information (phone, browser, OS, IP)
  • Usage data (pages viewed, dashboard activity, session duration)
  • Cookies and tracking technologies for analytics and personalization
  • Location data (city/state-level, not precise GPS)
  • Clickstream activity including offer views and redemptions

We may use analytics tools such as Google Analytics, Mixpanel, or internal reporting tools.

2.3 Information We Receive from Businesses

Businesses using ShareYourThoughts may send us:

  • Your name
  • Phone number
  • Email
  • Visit date or appointment data
  • Service category (e.g., dental visit, med spa appointment)
  • Customer ID or patient ID (non-medical)
  • Consent status for messaging

We do not collect or process PHI (Protected Health Information).

We do not require HIPAA data and businesses are prohibited from uploading sensitive health records.

2.4 Information from Third Parties

We may receive information from:

  • Referral partners
  • Affiliate networks
  • Payment processors
  • Social media (if you interact with our pages)
  • Business directories
  • Lead sources approved by you or your provider

3. How We Use Your Information

We use personal information to:

3.1 Deliver and Improve the Service

  • Power reviews, UGC, referrals, surveys, and rewards workflows
  • Personalize your dashboard experience
  • Optimize offer relevance
  • Provide customer support
  • Maintain account security

3.2 Communications and Notifications

We send:

  • Review requests
  • Survey reminders
  • Referral prompts
  • Reward/offer notifications
  • Account updates
  • Marketing communications (if opted in)

You may opt out at any time.

3.3 Business and Operational Purposes

  • Analytics and reporting
  • Fraud prevention
  • Internal testing
  • Product improvement
  • Compliance with policies and laws

3.4 Advertising and Affiliate Activities

Some offers displayed in the Service may generate affiliate commissions.

We use your data to:

  • Track offer views
  • Process redemptions
  • Attribute affiliate conversions
  • Prevent fraudulent redemptions

We do not sell personal information to third-party advertisers.

4. Sharing Your Information

We share information only as described below:

4.1 With Businesses You Interact With

When you leave reviews, submit content, or engage with a business:

  • Your review
  • Your UGC
  • Your ratings
  • Feedback
  • Redemption activity
  • Survey responses

…may be shared with the business that invited you.

4.2 Service Providers

We share information with trusted third parties who help us operate the Service, such as:

  • Cloud hosting providers
  • SMS and email delivery partners
  • Analytics tools
  • Payment processors
  • Security vendors
  • Affiliate networks

These providers are contractually required to protect your data.

4.3 Affiliate and Offer Partners

When you click or redeem an offer:

  • Limited event data (click, timestamp, conversion ID) may be shared with the affiliate network or merchant.

We do not share your full profile or personal identity with merchants unless required for redemption (e.g., coupon delivery or account creation).

We may disclose information when required to:

  • Comply with laws or court orders
  • Respond to lawful government requests
  • Enforce our Terms of Service
  • Protect against fraud, security threats, or harm

4.5 Business Transfers

If we undergo a merger, acquisition, reorganization, or asset sale, your information may be transferred as part of the business assets.

5. Cookies and Tracking Technologies

We use:

  • Cookies
  • Web beacons
  • Tracking pixels
  • Local storage

These enable:

  • Remembering login sessions
  • Personalization
  • Offer relevance
  • Analytics

You may adjust browser settings to block cookies, but some features may not work properly.

6. Data Retention

We retain personal information for as long as necessary to:

  • Provide the Service
  • Comply with legal obligations
  • Resolve disputes
  • Support reporting or analytics

You may request deletion at any time.

7. Data Security

We use technical and organizational safeguards including:

  • Encryption in transit
  • Secure data centers
  • Access controls
  • Monitoring and audits
  • Firewalls and rate limiting
  • Threat detection tools

However, no system is 100% secure. Use of the Service is at your own risk.

8. Your Choices and Rights

Depending on your location, you may have rights to:

  • Access your data
  • Update or correct information
  • Request deletion
  • Opt out of marketing communications
  • Restrict processing
  • Export your data

To submit a request, use the “Contact” link at the bottom of the page.

We may require identity verification.

9. Children’s Privacy

The Service is not intended for children under 13.

We do not knowingly collect personal information from children under 13.

If information has been submitted in error, please notify us via the Contact link.

10. SMS and Email Communication Policy

By using the Service, you consent to receive:

  • Automated SMS messages
  • Automated emails
  • Notifications related to reviews, rewards, referrals, and offers

You may opt out at any time via:

  • SMS reply “STOP”
  • Email unsubscribe link
  • Contact page request

Standard carrier rates apply.

11. Do Not Track

Our systems do not currently respond to “Do Not Track” signals because there is no standardized industry protocol.

12. International Users

Our Service is operated in the United States.

If you access the Service from outside the U.S., you consent to the transfer and processing of your information in the U.S.

13. Changes to This Privacy Policy

We may update this Privacy Policy at any time.

Changes take effect upon posting the updated version with the “Effective Date” at the top.

Continued use of the Service constitutes acceptance of the updated policy.

14. Contact

For questions or requests regarding this Privacy Policy, please use the “Contact” link at the bottom of the page.